Wednesday, July 11, 2018

AMGEN'S LAWYER CALLS ME

Around this time I received a call from a woman identifying herself as a lawyer for Amgen.  

Perhaps she was calling to find out how I was doing or to help me find help for rehabilitation.  

But no, as it turned out her purpose was to instruct me to stop my weekly or bi-weekly "progress report" calls to Amgen's information number (800-772-6436 -- that's 800-77AMGEN).

These calls to Amgen are generally taken by a nurse.  I call to let Amgen know how I'm progressing in my efforts at rehabilitation and to seek any suggestions about how to get better.  Besides reporting on my own progress, I also inquire as to what progress they might be making in getting warnings concerning delay on Prolia labeling, or suggestions about getting off Prolia safely.   

But today the Amgen lawyer -- who actually seemed personable --  instructed me that I was not to call Amgen but to call her instead.  I politely asked if she was medically trained as well as legally trained to give me advice on my rehabilitation.  Apparently she was not.  So I have since called Amgen again.

I also thought the folks at Amgen might have appreciated my concern that their product carry accurate information.   
Apparently this was not the case.